At Callaway Sales Store, we understand that premium golf equipment deserves premium delivery service. Whether you’re upgrading your driver in Derby or ordering new golf shoes in Dubai, our global shipping solutions ensure your gear arrives safely and efficiently. Below you’ll find everything you need to know about our delivery process, shipping options, and returns policy.

Our Shipping Options

We offer two convenient shipping methods to suit your needs and budget:

Standard Shipping (£12.95)

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after dispatch
  • Best for urgent orders
  • Full tracking included

Free Shipping (Orders over £50)

  • Carrier: EMS
  • Delivery time: 15-25 business days after dispatch
  • Best for value-conscious golfers
  • Basic tracking included

Pro Tip: Combine multiple items in one order to reach the £50 threshold for free shipping – perfect when stocking up for the new season or shopping with golf buddies!

Delivery Process & Timeline

Order Processing

All orders are processed within 1-2 business days in our Derby warehouse. During peak seasons (spring and Christmas), please allow up to 3 business days for processing.

International Delivery

We ship worldwide except to some remote areas in Asia and selected regions. Your order will be delivered right to your doorstep by our trusted carriers:

  • UK deliveries: Typically arrive within 3-5 business days after dispatch
  • European deliveries: Typically arrive within 7-12 business days after dispatch
  • US/Canada deliveries: Typically arrive within 10-15 business days after dispatch
  • Other international deliveries: Typically arrive within 15-25 business days after dispatch

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information. For Standard Shipping, you’ll get detailed tracking updates. For Free Shipping, you’ll receive basic tracking information.

Hassle-Free Returns

We want you to be completely satisfied with your golf gear. If for any reason you’re not happy with your purchase:

  • Returns window: 15 days from delivery date
  • Condition: Items must be unused and in original packaging
  • Process: Email our customer service at [email protected] to initiate your return
  • Refunds: Processed within 5 business days of receiving returned items

Note: Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect. We recommend using a tracked shipping method for returns.

Ready to Upgrade Your Golf Game?

Now that you know about our reliable delivery services, why not browse our premium selection of Callaway clubs, FootJoy shoes, and stylish golf apparel? With our 20-40% discounts on top brands and global shipping options, there’s never been a better time to invest in your golf equipment.

Have questions about delivery? Our golf-loving customer service team is always happy to help at [email protected].