Privacy Policy

Last Updated: [Insert Date]

At Callaway Sales Store (“we”, “us”, or “our”), operating at www.playwithdeals.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

As a premium golf equipment retailer serving enthusiasts worldwide, we understand the importance of trust in online transactions. This policy outlines our practices in compliance with the UK GDPR, EU GDPR, and other applicable privacy laws.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information You Provide:

• Contact details (name, email address, phone number)
• Shipping and billing addresses
• Payment information (processed securely through our payment partners)
• Purchase history and preferences
• Customer service communications

Automatically Collected Information:

• Device and browser information
• IP address and approximate location
• Website usage data (pages visited, time spent, etc.)
• Referring website or search terms

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for premium golf equipment
• To provide customer support and respond to inquiries
• To improve our website, products, and services
• To prevent fraud and enhance security
• To send marketing communications (where you have consented)
• To comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who assist in operations (payment processors, shipping carriers, IT services)
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally, your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We implement robust security measures to protect your information:

• 256-bit SSL encryption for all data transmissions
• PCI DSS compliant payment processing
• Regular security audits and monitoring
• Limited employee access to personal data

While we take all reasonable precautions, no internet transmission is completely secure. We encourage customers to use strong passwords and protect their login information.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Transaction data is typically retained for 7 years for tax and accounting purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data under certain circumstances
• Restriction: Request limitation of processing
• Objection: Object to certain processing activities
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality (e.g., shopping cart)
• Performance Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to show relevant advertisements (with consent)

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

9. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy regularly.