Last Updated: [Insert Date]

Welcome to Callaway Sales Store (operated by [Company Name] at playwithdeals.com). By accessing our website and making purchases, you agree to these Terms and Conditions which govern your use of our site and all transactions.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or the legal age in your jurisdiction to purchase golf equipment from our store.

1.2 Account Responsibility

When creating an account, you agree to:

  • Provide accurate and current information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized account use

1.3 Prohibited Activities

You may not:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Use automated systems to extract data without permission

2. Products and Services

2.1 Product Descriptions

We sell premium golf equipment including:

  • Golf clubs (drivers, fairway woods, etc.)
  • Golf accessories (bags, trolleys, belts)
  • Golf apparel and footwear
  • Golf balls and other equipment

We strive for accuracy in product descriptions but cannot guarantee all descriptions are error-free.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Pricing

Prices are in GBP and include VAT where applicable. We reserve the right to adjust prices due to market conditions or supplier changes.

3. Orders and Payments

3.1 Order Process

Your order represents an offer to purchase which we accept when we send an order confirmation email.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method.

3.3 Order Processing

We process orders within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping: £12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

4.2 Delivery Areas

We ship worldwide except to:

  • Certain remote areas
  • Parts of Asia (specific restrictions apply)

4.3 International Customers

You may be responsible for:

  • Customs fees
  • Import duties
  • Taxes in your country

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for:

  • Unused items in original condition
  • Items with intact packaging and tags
  • Items accompanied by proof of purchase

5.2 Non-Returnable Items

For hygiene/safety reasons, we cannot accept returns on:

  • Golf belts (personal fitting requirements)
  • Golf clothing (unless tags remain attached)
  • Personalized/custom items
  • Opened golf ball packages

5.3 Return Process

  1. Email [email protected] within 15 days with order details
  2. Receive return authorization with RMA number
  3. Ship item securely packaged to our warehouse
  4. Customer pays return shipping unless our error

5.4 Refunds

Refunds are processed within 5 business days of receiving your return and issued to your original payment method in GBP. Original shipping fees are non-refundable unless the return results from our error.

6. Intellectual Property

All content on playwithdeals.com, including:

  • Text
  • Graphics
  • Logos
  • Product designs

are our property or our licensors’ property and protected by intellectual property laws. You may not use any content without our express written permission.

7. Liability Limitations

7.1 Product Use

Golf equipment should be used as intended. We’re not liable for:

  • Injury from improper use
  • Damage from product modification
  • Consequential damages from product use

7.2 Website Operation

We’re not liable for:

  • Temporary website unavailability
  • Technical issues beyond our control
  • Third-party actions affecting service

7.3 Maximum Liability

Our maximum liability for any claim is limited to the purchase price of the product in question.

8. General Provisions

8.1 Governing Law

These Terms are governed by English law. Any disputes will be resolved in English courts.

8.2 Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

8.3 Contact Information

For questions about these Terms:

Callaway Sales Store
24 Burton Rd, Derby, GB DE3I 8QW
Email: [email protected]

Thank you for choosing Callaway Sales Store. We’re committed to providing premium golf equipment with exceptional service.